Over the past 10 years, Nifty has worked hard to eliminate any middle parties and build our own manufacturing process in order to provide instruments with superior value to users, improving patient care and enhancing the quality of peoples’ lives. By removing any middleman, Nifty is able to provide products at the lowest cost to our customers in order to maintain our vision in a competitive market.
We offer next business day shipping, in most cases when an order is placed by 5pm. Orders placed after 5pm on Friday and all day Saturday and Sunday will be shipped the following Monday. Orders are generally shipped within 1-2 business days. Refer to your order confirmation for more details.
The delivery speed depends on the shipping method chosen at checkout after the shipment has left our warehouse.
You may return a product purchased online or over the phone within 30 days of purchase for exchange or refund in the form of original payment by requesting a Return Material Authorization Number (RMA#).
Instruments must be unused and in their original package.
To receive a return authorization number and to insure proper credit, you must call us and request your RMA number or email us at firstname.lastname@example.org
For your protection and to ensure prompt delivery, we recommend that you send your return via insured parcel post. Return shipping fees are not reimbursable.
Product Quality Guarantee, Limited Lifetime Warranty
All Nifty Medical supplies Instruments are made with Medical Grade stainless steel.
Except for products with their own warranties, Nifty Medical Supplies (NMS) instruments have a lifetime warranty against defects in materials and workmanship, and NMS will, at its option, repair or replace any product that fails as a result of any such defect. NMS guarantees against breakage, joint failure, and corrosion under normal use. Instruments that show expected wear under ordinary use are not considered to be defective. Instrument "lifetime" means the ordinary expected life, which varies by type of instrument. Modifying or retipping an instrument or failure to provide proper instrument care, including proper cleaning and maintenance, may void this warranty. Sharpening and repairing minor tip damage are considered routine maintenance with normal use, and are not covered by warranty.
Rubber Dam Forcep U Of Washington
We like Nifty products quality and price very much. However in the last shipment they sent the lightweight rubberdam clamp instead of the Washington that we ordered. In the same way they send the syringe keychain instead of the tooth keychain we ordered. Anyhow we keep them because the forceps are good quality and do the function as the Washington. In summary the only issue was some confusion in the items to be sent by Nifty. Quality and shipment is great!